Upon arrival, guests are greeted by the welcoming and attentive staff who strive to ensure a pleasant and memorable stay. The guest house boasts a warm and inviting atmosphere, with well-maintained facilities and tastefully decorated rooms.
The rooms at Jessica’s Self Catering are equipped with all the necessary amenities to provide guests with a comfortable and enjoyable stay. Each room features modern furnishings, private bathrooms, and well-equipped kitchens, allowing guests the flexibility of self-catering during their visit.
In addition to the well-appointed rooms, Jessica’s Self Catering offers convenient access to nearby attractions, shopping centers, and restaurants, making it an ideal choice for travelers looking to explore the vibrant surroundings of Umhlanga.
The guest house also features dedicated parking facilities for guests traveling by car, ensuring added convenience and peace of mind during their stay. Furthermore, the attentive staff are readily available to assist guests with any inquiries or requests, further enhancing the overall experience at Jessica’s Self Catering.
With a strong track record of satisfied guests, Jessica’s Self Catering has earned an impressive average rating of 4.1 out of 5, reflecting the high level of satisfaction among those who have experienced the hospitality and comfort offered by the guest house.
For those seeking comfortable and well-appointed accommodation in the heart of Umhlanga, Jessica’s Self Catering stands as a reliable and enticing option, promising a delightful stay in this picturesque coastal town. For booking inquiries or further information, interested individuals are encouraged to contact the guest house directly at +27 76 376 5563.
HOW TO GET THERE NOW
CALL: +27 76 376 5563
Address: 35 Portland Dr, Umhlanga, Durban, 4319, South Africa
Reviews of Jessica’s Self Catering
Based on the reviews of Jessica’s Self Catering, it is evident that the sentiment towards this guest house is quite negative. The experience described by one guest was horrific. This individual encountered multiple issues during their stay, starting from the initial reservation process. The staff member they spoke to on the phone was rude and requested a message via an app before assisting them. Furthermore, they were required to make full payment before securing the room.
Upon arrival, the nightmare continued as the guests were confronted with the unprofessional behavior of the owner. They were told that the room they had booked was not suitable for their family, despite already paying for it, and were pressured into paying more for a different room. Additionally, the condition of the room was described as horrific, with a musty smell and dirty bedding.
The guest went on to criticize the general state of the guest house, mentioning the filthy pool and pathetic braai area, along with the overall untidy and dirty environment. This raises significant concerns about the cleanliness and maintenance standards of the establishment.
Contrastingly, other guests have left positive reviews for Jessica’s Self Catering. They praised the easy location of the guest house via GPS and the secure parking area. Furthermore, they appreciated the open and spacious rooms, along with the reliable WiFi. Some even felt that the place was like a home away from home.
Another guest commended the neatness of the apartment and the friendly and accommodating nature of the owner. They also highlighted the excellent service provided by the cleaning staff, along with the child-friendly environment.
Despite the negative feedback, some guests found the guest house to be a lovely place in a good area, with attractive facilities such as a large pool and self-catering apartments. They also praised the friendly staff and expressed a willingness to recommend the establishment to others.
In conclusion, while there are positive aspects highlighted in some reviews, the overwhelmingly negative experience described by one guest raises significant concerns about the overall quality and professionalism of Jessica’s Self Catering. The negative reviews, notably the one detailing a horrific experience, highlight significant issues related to cleanliness, professionalism, and customer service, which may affect the reputation and desirability of this guest house.
