Upon entering Moonriver Guest House, guests are greeted with a serene and inviting atmosphere. The reception area exudes a welcoming ambiance, making guests feel right at home from the moment they arrive. The staff at Moonriver Guest House is friendly and accommodating, always ready to assist guests with any needs or inquiries they may have during their stay.
The guest rooms at Moonriver Guest House are tastefully decorated and well-appointed, providing a peaceful retreat for visitors. Each room is equipped with modern amenities such as air conditioning, complimentary Wi-Fi, and a private bathroom. The comfortable beds ensure a good night’s sleep, and the clean and well-maintained facilities add to the overall pleasant experience.
In addition to the comfortable accommodations, Moonriver Guest House offers a range of facilities for guests to enjoy. The outdoor terrace provides a lovely spot to relax and unwind, while the on-site restaurant serves delicious meals prepared with fresh, local ingredients. The communal areas are thoughtfully designed to encourage social interaction among guests, creating a friendly and communal atmosphere within the guest house.
Situated in a convenient location, Moonriver Guest House is within close proximity to various attractions and amenities, making it an ideal choice for travelers looking to explore the area. The guest house also offers assistance with booking tours and activities, ensuring that guests can make the most of their time in Upington.
Overall, Moonriver Guest House is a delightful establishment that prides itself on offering a comfortable and welcoming experience for all guests. With its convenient location, friendly staff, and well-appointed accommodations, it is no surprise that this guest house has earned a reputation as a top choice for visitors to Upington.
Reviews of Moonriver Guest House
Based on the reviews, Moonriver Guest House seems to offer a pleasant and comfortable stay. The guests highlighted several positive aspects, like secured parking for their cars, a nice swimming pool, and a yard with a private view over the river, which they enjoyed from the very first evening. The staff also received praise for being extremely helpful and for ensuring that the guests had a delightful experience despite some initial issues with their booking.
One of the guests mentioned that they had a Deluxe room which was recently renovated and had a nice jacuzzi bath/shower. They were even greeted with a bottle of CJ le Roux to enjoy during their soak, indicating that they had a delightful experience in the room. Breakfast was also mentioned as a highlight, offering a selection of cereals, good coffee, and hot options, and it seems that the hosts own a variety of exotic animals and birds, making the garden experience lovely.
However, not all aspects of the guest house were equally praised. Some guests pointed out that the location has two sides, with one side being an “ugly industrial area” at the front, while the other side offers a view of the river. Furthermore, it was mentioned that the location is not always clean, which may detract from the overall experience of the area.
Regarding the customer service, while the staff was described as extremely friendly and helpful by some guests, others had a less positive experience. One mentioned that the welcome was not friendly, and no help was offered with their luggage, which can impact the overall impression of the guest house.
On the other hand, the presence of numerous cats, dogs, parrots, and a monkey was highlighted as a positive aspect, with one guest mentioning that their kids loved it. This indicates that the presence of animals on the premises can be an enjoyable feature for some guests.
In conclusion, the Moonriver Guest House appears to offer a mixed experience with both positive and negative aspects. While the presence of exotic animals and birds, a well-stocked mini-bar, and friendly reception staff were appreciated, issues with the location, cleanliness, and inconsistent customer service may impact the overall satisfaction of the guests. Nonetheless, the average rating of 4.2 out of 5 suggests that many guests have had a positive experience at this guest house.
